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PRESS RELEASE
Contact: Clyne Media, Inc.
Tel: (615) 662-1616
Fax: (615) 662-1636

FOR IMMEDIATE RELEASE

Waves Audio Announces Tech Support Live Service

— Company expands support for live and studio markets —


TEL AVIV, ISRAEL, April 24, 2013 — As part of the company’s ongoing efforts to serve its ever-growing user base, Waves Audio is proud to announce new extended tech support hours. The extended tech support service will help end users resolve issues in both the live and studio market sectors.

As the number of front-of-house and monitor engineers using Waves has expanded dramatically worldwide over the past several years, there has emerged a growing need for ultra-responsive technical expertise which can provide immediate assistance to users who need to solve live sound issues in real time. Waves Live users, working with everyone from up-and-coming local acts to megastars such as Rihanna, Bruce Springsteen, Coldplay and Beyoncé, simply cannot afford equipment downtime. In live sound, there are no second takes; performances have to take place without a hitch, night after night. And in the studio sector, Waves will continue to provide its high level of customer support, with increased hours and additional personnel.

With these concerns in mind, Waves Tech Support is now available all week long, at the following hours:

Sunday through Thursday: 4:00 a.m. – 12:00 midnight (EST)
Friday: 9:00 a.m. – 12:00 midnight (EST)
Saturday: 4:00 a.m. – 12:00 midnight (EST)

Customers may contact Waves Tech Support via:
Email: Accessing their Waves account and clicking Tech Support.
Phone: 1-865-909-9200 ext. 1
Fax: 1-901-328-6358

Visit www.waves.com for more information.



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About Waves Ltd.:
From its start in the early '90s with the introduction of the Q10 equalizer plugin, Waves, the world’s leading developer of audio DSP solutions for professional, broadcast, and consumer electronics audio markets, has gone on to develop a comprehensive line of over 130 audio plugins including industry standards like the L1 and L2 Ultramaximizers, popular vintage console models, and innovative mixing tools like Vocal Rider and the Artist Signature Series. For its accomplishments, in 2011 Waves received a Technical GRAMMY® award, and the Q10 was selected as an inductee into the TECnology Hall of Fame. Waves technologies are now used to improve sound quality in virtually every sector of the audio market, from recording, mixing, mastering and post-production to broadcast, live sound, and consumer electronics. Waves has over 20 years of expertise in the development of psycho-acoustic signal processing algorithms that leverage knowledge on the human perception of hearing to radically improve perceived sound quality. Waves’ award-winning processors are utilized to improve sound quality in the creation of hit records, major motion pictures, and top-selling video games worldwide. Waves offers computer software solutions, as well as hardware-plus-software solutions, for the professional and broadcast markets. Under its Maxx brand, Waves offers semiconductor and licensable algorithms for consumer electronics applications. Waves Maxx technologies dramatically enhance audio performance and are used by industry leaders such as Dell, Sony, Sanyo, ASUS, and many others.



All other product names and trademarks are the property of their respective owners, which are in no way associated or affiliated with Waves.

Waves Contacts:
North America Offices:
Waves, Inc., 2800 Merchants Drive, Knoxville, TN 37912;
Tel: 865-909-9200, Fax: 865-909-9245, Email: info@waves.com, Web: http://www.waves.com

Corporate Headquarters Israel:
Waves Ltd., Azrieli Center, The Triangle Tower, 32nd Floor
Tel Aviv 67023, Israel; Tel: 972-3-608-4000, Fax: 972-3-608-4056, Email: info@waves.com,
Web: http://www.waves.com

Waves Public Relations:
Clyne Media, Inc., 169-B Belle Forest Circle, Nashville, TN 37221;
Tel: 615-662-1616, Fax: 615-662-1636, Email: robert@clynemedia.com,
Web: http://www.clynemedia.com

 

 

 



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