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Effective immediately, Sensaphonics will assume full responsibility for the marketing, sales, and support of its pioneering 3DME In-Ear Monitoring System, available in both custom pro and universal fit earpieces.

Dr. Michael Santucci, Au.D., founder and president of Sensaphonics.

Charlene Clements, Sensaphonics Sales Operations Manager, will bring her extensive expertise working with the 3DME system, ensuring all users have seamless access to the latest features and customer support.

The 3DME companion app, which features a 7-band stereo EQ, limiter, and an array of other customizable monitoring options will be updated to reflect the new Sensaphonics branding, including a new instantly recognizable app icon for both iOS and Android devices.


 


FOR IMMEDIATE RELEASE


3DME comes home: Sensaphonics streamlines sales, support and innovation of its Active Ambient IEM system


The industry’s only pro-grade ambient IEM system now has a single champion — the company that invented it —


Chicago, IL, October 1, 2025 Sensaphonics, a leading designer and manufacturer of custom-fit in-ear monitors, earplugs, pro audio electronics, and the pioneer in 3D Active Ambient™ in-ear monitoring, today announced the conclusion of its partnership in ASI Audio. Effective immediately, Sensaphonics will assume full responsibility for the marketing, sales, and support of the 3DME In-Ear Monitoring System. The announcement was made by Dr. Michael Santucci, Au.D., founder and president of Sensaphonics, further underscoring the continued growth of the Sensaphonics brand through proprietary products such as the 3DME, while ensuring customers maintain direct access to Sensaphonics innovations, service, and the trusted support the company has built over the past 40 years.

The 3DME system has helped redefine live monitoring by combining high-fidelity in-ear sound with adjustable ambient input via built-in MEMS microphones, allowing musicians, engineers, and audiophiles to hear their performance and environment with unparalleled clarity. The porting of 3DME technology to high-performance universal fit IEMs brought 3DME to a broader user base, showcasing its unique benefits across stages, studios, and personal listening environments.

With the phase-out of ASI Audio, Sensaphonics is streamlining the 3DME experience to provide customers with direct access to sales, service, and future product innovations. This change reinforces Sensaphonics’ ongoing mission to deliver safer, more natural, and more immersive listening experiences whether the user chooses Sensaphonics’ renowned custom fit IEMs or universal earpieces.

“From the very beginning, 3DME has been about protecting hearing while making live sound more natural and inspiring,” said Dr. Michael Santucci. “As we move forward, Sensaphonics is excited to bring musicians, engineers, and audiophiles closer to the source, ensuring they receive the highest level of expertise, service, and innovation directly from the company that created 3DME Active Ambient monitoring.”

For customers worldwide, new units will be available Q4 of this year. All 3DME sales and support will now be handled directly by Sensaphonics through its official channels. Charlene Clements, formerly Manager of Client Development at ASI Audio and for many customers, the face of the product and their trusted advocate, will bring her extensive expertise working with the 3DME system and ensure continuity by transitioning to Sensaphonics as Sales Operations Manager. Additionally, the 3DME BT G2 companion app, which features a 7-band stereo EQ, limiter, and an array of other customizable monitoring options, will soon be updated to reflect the new branding, including a new, instantly recognizable app icon. The update will be available for both iOS and Android, ensuring all 3DME users have seamless access to the latest features and design. In the meantime, you can still use the ASI 3DME BT G2 app. You will be notified when it changes to Sensaphonics. Additionally, 3DME customers can now contact cclements@sensaphonics.com for customer support.

The 3DME Music Enhancement system will be available Q4 directly through Sensaphonics and authorized resellers. To learn more visit https://www.sensaphonics.com/products/3dme-bt-gen2-music-enhancement-iem-system.


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Photo file 1: 3DME_System.JPG
Photo caption 1: Effective immediately, Sensaphonics will assume full responsibility for the marketing, sales, and support of its pioneering 3DME In-Ear Monitoring System, available in both custom pro and universal fit earpieces.

Photo file 2: Michael_Santucci.JPG
Photo caption 2: Dr. Michael Santucci, Au.D., founder and president of Sensaphonics.

Photo file 3: Charlene_Clements.JPG
Photo caption 3: Charlene Clements, Sensaphonics Sales Operations Manager, will bring her extensive expertise working with the 3DME system, ensuring all users have seamless access to the latest features and customer support.

Photo file 4: 3DME_App_screen.JPG
Photo caption 4: The 3DME companion app, which features a 7-band stereo EQ, limiter, and an array of other customizable monitoring options will be updated to reflect the new Sensaphonics branding, including a new instantly recognizable app icon for both iOS and Android devices.

PRESS CONTACT
For additional photography or to acquire unique content for your publication:
Robert Clyne                                       Email: robert@clynemedia.com
Clyne Media Inc.                                 Mobile: 615-300-4666

ABOUT SENSAPHONICS
Founded in 1985 by Michael Santucci, Au.D., Sensaphonics Hearing Conservation, Inc., designs and manufactures custom-fitted in-ear monitors, earplugs and electronics designed to achieve safe, high-resolution audio in mission-critical applications. Serving a primary customer base of musicians and sound engineers, Sensaphonics products are used exclusively on all manned NASA missions and on the International Space Station. Other significant markets served by Sensaphonics include house of worship, theater, broadcasting, motorsports, aeronautics, and audiophile listening. Sensaphonics is committed to the preservation of hearing through superior products, audiological services and audio consulting, enabling longer, more productive careers and richer quality of life. Located in Chicago, Sensaphonics can be contacted toll-free at 877-848-1714, internationally at 312-432-1714, or online at www.sensaphonics.com.

 

 

 

 

 

 


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